Update Tuition Fee Module is specially designed to update student's fee batch wise. In this module all students of selected batch are displayed in table to perform updation in fee. Using this Modules follwoing functionalities could be performed:

• All / Single service could be replaced of a batch
• All / single discount could be replaced of a batch
• Single student service or discount could be updated
• New Service could be applied to All students
• New service could be applied to only one student

Inquiry Option:  

                  Inquiry is simply an approach that involves a process of exploring new things. In this inquiry module the visitor inquires related to school information. 

Transport Fee is the fee Charged to apply on Employees and Students which are used to transport for pick and drop at Institutions of Higher education. 

If a course has any student related record in any form i.e. Enrolled , Withdrawan, Graduated, Transfered. This course will not allow to delete operation and generate this error. This could be only resolved by removing all data from course.

A keyword is a short code to fetch and display a specific data from database. Keywords are generated by System administrator and user can only use it. To Insert a keyword select a keyword from the list and click insert keyword button. Keyword will be inserted. Note that there must be single white space before and after a keyword. Otherwise system will generate error message "Error! Please enter valid keyword"

This issue occure due to Time Zone Setting of Your System (PC/Laptop).

Set your Time zone to (UTC+05:00 Islamabad, Karachi) if you are using GLOW from Pakistan.

If You are using Window 7: Click Here

If You are using window 10: Click Here

Transferred students could not be deleted to bring in previous class. In such situation if you transfer students in wrong class then you will again have to transfer from that wrong class to correct one.

1. Go to Settings
2. Click Academic Year Setting under Academics Tab
3. Click edit button  under action column in front of academic year needs to be closed.
4. Change Status as “Inactive”
5. Click Save Button.

Academic Year will be closed.

Previous Academic Year needs to be closed so may all its Courses & Batches disappear from where these are not required. And new Academic Years’ Courses & Batches can take their place.

Counter is a message characters counter. This will show total character (Alphabets, numbers) count written in message box including space. There are different characters Limit could be sent for both language.

Total Length:                        5 SMS
Total Characters:               725 characters (including spaces)

1^st SMS                                   1 to160 characters

2^nd SMS                                  161 to 320 characters

3^rd SMS                                   321 to 480 characters

4^th SMS                                   481 to 640 characters

5^th SMS                                   641 to 765 characters

Total Length:                        5 SMS

Total Characters:               335 characters (including spaces)

1^st SMS                                    1 to 70 characters

2^nd SMS                                  71 to 140 characters

3^rd SMS                                   141 to 210 characters

4^th SMS                                    211 to 280 characters

5^th SMS                                   281 to 335 characters

Only Broadcast SMS Template could be edited at the time of sms sending. 

Following Fields are considered while calculating Pay on Per Day Rate Type and Per Hour Rate Type.

1. Days
2. Hours
3. Minutes
4. Rate 
5. Hours in Day

Per Day Rate

Suppose Days = 29, Hours = 2, Minutes = 30, Rate = 500, and  Hours in Day= 8. 

= [(Days*Rate) + {Hours*(Rate/Hours In Day)} +  [Minutes*{(Rate/Hours in Day)/60}] ]

= [(29*500) + {2*(500/8)} + [30*{(500/8)/60}]]

=[14500+125+31.25]

= 14,656.25 round off = 14657/-.

Per Hour Rate 

Suppose Days = 29, Hours = 2, Minutes = 30, Rate = 125, and  Hours in Day= 4. 

= [{Days*(Rate*Hours In Day)}+(Hours*Rate)+{Minutes*(Rate/60)}]

=[{29*(125*4)} + (2*125) + {30*(125/60)}]

=[14500 + 250 + 62.5]

=14812.5 round off = 14813/-

An assessment sheet is created and a new student is added to the class after the assessment sheet creation. Now to add that new student in the assessment sheet only what step is needed. Update assessment sheet the new students will be added to that assessment.

Leave allotment only shows those employees who are enrolled in employee attendance option. To enable this option, you will need to enrol the employee in the employee attendance option.

This can be resolved in the following steps:

1. You will need again sync the employee attendance with the bio-attendance of the employee. This should resolve the issue.

2. In case, this does not help, check manual attendance of the employee. Since the In Time and Out Time of the employee attendance was not recorded on the bio-metric, you will need to mark the attendance on the employee attendance option. 

Be careful while selecting the attendance type as it would delay the report:

1. Select Full day if attendance is not recorded for the entire day.

2. Select First Half if attendance is not recorded, in the attendance type.

3. Select Second Half if attendance is not recorded, in the attendance type.

GlowSims fee voucher formats provides you with a single format through which you can also print students contact number.

The highlighted options show how you can find students contact number. Select Format 1 in Format Type and in Select Type, choose 1S,4R on each page with contact.

In assesment 1.0, while you are creating assessment sheet,after checking attendance analysis, the starting and ending date that you set here, will be printed on the result card format 14.

For details, refer to the screenshot.

Absent student is shown only in one format, Format 13.

To show Absent status, when you input students obtained marks, input 0 and on comments section, input A which means Absent. So when you print format 13, you will see students obtained marks as A.

Day Scholar includes those students who are not taking transport services or hostel facility. And those who are taking either of these services will not be a part of Day Scholar also. 

Day Scholar includes those students who are not taking transport or hostel facility.

Hostelized students means those students who are availing hostel facility.

Transporters includes those students who are taking transport services.

While extracting reports, when you select either of the above options, you will get list of students who are part of Day Scholar, Hostelized and Transporters.

In case there is a difference between the reports in the first time and the second time, check the different filters you have used while extracting these reports.

Refer to the example below which explains the issue well.

You can pay fee after due date for banks like EasyPaisa, Habib Bank Limited etc but those with holding Islamic banking for example, Meezan Bank do not allow fee payment after due date and show error. 

It is possible for you to obtain result card data from GlowSims system for example year 2017:

1. First go to, reports and result card.and select year 2017.

2. Now select assessment title of the year you are looking for. The result cards prepared against 2017 will be visible to you for selection.

3. Select the childś required class, name and you will be able to print result card of that student.

If this error appears, follow the following steps. Screenshots have been attached for your assistance:

1. Close the Program / GlowSims Attendance Software window.

2. Right click to GlowSims attendance and click “Run as Administrator” Option. If not found option click, “Troubleshoot Compatibility.¨ 

3. Select 2nd option “Troubleshoot Program¨

4. Select 2nd last option from the list as “The Program requires additional permissions.”

5. Click Start the Program or Test Program button to test the settings.

6. Click Yes button (Note: Some windows or due to user settings this confirmation box does not appear. But in most cases it does)

7. Now you can perform your required task on software. Access denied error is removed.

8. Click Next on Troubleshoot compatibility window and select “Yes, save these settings for this program” so for the next time you wouldn´t need to follow these steps again and again.

Assessment 1.0 and 2.0 are both used to access students and create result cards.

The difference between Assessment 1.0 and 2.0 is as follows.  

• Assessment 1.0 is used to prepare basic result cards. Subjects are created and consist of a single level grading criteria. Thus result cards are generated and single level analysis take place. 
• Assessment 2.0 deals with an International grading criteria. International level results are prepared by Assessment 2.0. It is based on international result standards.

1. Grading Criteria in Assessment 2.0 are of 2 types:

• 1.1 Marked grading criteria and
• 1.2 Graded grading criteria

2. Assessment 2.0 uses a Subject based grading and

3. A Multi-level analysis

It is possible to create students 15 days fee voucher by giving 50% discount or voucher can be obtained.

When you enter a student on GlowSims without enrolment, the status by default shows unassigned. When you allot a class and enrol a student, the status is automatically updated to assigned. 

If the student withdraws or graduates, the status is updated in the student profiler, but in the admission list, it remains assigned.

The error "SMS sent successfully, though some messages may not have been delivered due to unforeseen circumstances" appears when sending push notifications to users who haven’t logged into their app accounts yet. The system attempts to send messages to all users, but notifications can't be delivered to inactive accounts, causing this error.