What is Complain Module?

The Complain Management Module is an essential part of the School Management System, designed to make it easier and more efficient to handle complaints.

This module ensures smoother communication and quicker resolutions for complaints.  It works alongside the Control Panel, Campus Panel, and Talib App. Here's a simplified overview of its features:

For Admin Users:

• Add and manage complaint sources and types.
• Enable notifications through the School General Settings.
• Add new complaints from direct admin.
• View, track, update, edit, or delete complaints as needed.
• Can check detailed reports using filters such as complaint status, type, or source.

For Students/Parents:

• Submit new complaints easily through a user-friendly interface.
• View and track the progress of existing complaints.
• Get notifications regarding their about any status updates based on admin settings