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How to Add Complain?

Perform Steps to add Complain

  1. Go to Open business.
  2. Navigate to "Activities" Module from side bar 
  3. Go to "Complains" tab. 
  4. Go to "Add/Edit Complain" sub tab.   
  5.  Add complain By
  • The name of the person filing the complaint.
  • Employee can also make complaints 
  1. Select Complain Type (The types added in the settings will appear here.)
  2. Select Complain Source(The Sources added in the settings will appear here.)
  3. Select "Date". On which date you are Receiving complain 
  4. Select "Time". 
  5. Add contact Number (Compulsory).
  6. Add Description of complain. (Compulsory.)
  7. Add Note. e.g Please Concern my complain , or Proceed (As soon as Possible) etc.
  8. Click on Cancel, Save & Close or Save & New. 

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